Could someone PLEASE help me! Is there any way to get good customer support either online or on the phone anymore? and
both had people on the other end who have really bad head-sets or phone
systems. I swear the voices were worse than a tin-can-string phone from
childhood!
Furthermore, online I find NO WAY to initiate service and request a
static IP.
I'm thinking of leaving AT&T because they are
VERY VERY slow to correct billing changes and my monthly cost has gone
up to $122/month for 20 Mbps down/1.8 Mbps up speeds. $15 of which is for static
IP.
Comcast technical support says over the phone that they can do the static IP for free.
They offer 50 down/ 15 up for 12 months at $53
(includes 3.95 in-home cable maintenance) at my address but I only have
the word of the tech person that static IP is available and free.
I
wish I could find ANY provider not Hughs, not frontier, not AT&T and
not Comcast!
If I want to
start an ISP, I have to pay one of them for the connection to a major
hub in Atlanta (I believe) and what incentive do they have to give me a
fair deal since I would be a competitor?
I love OmNetworks back in Davis, California. I wish I could do something like that here in Atlanta.
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